At petti, we value our customers and their pets, and we aim to make every shopping experience smooth and enjoyable.

Return & Exchange Policy

Exchanges:
- Exchange requests must be made within 5 days of delivery.

-Exchanges are accepted only if the item is defective, damaged, incorrect or the wrong size.

Refunds:
- Refund requests must be made within 48 hours of receiving your order.

- Items must be unused, in original condition, and in original packaging.

Fees:
A delivery fee applies to all refunds and exchanges, unless product arrives defective.

Refunds and Exchanges are through DM.